Call Detail Records Dashboards
CDR Dashboards allow for simple and efficient decision making
Analyze Communication Channels
View a Detailed Breakdown of Communication Channels. Including Queues, Incoming and Outgoing Percentages, as well as Answered and Unanswered Calls.
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Filter Activities by Department
Easily sort and filter average hold times, max hold times, queue call average durations, and queue call max durations.
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Click to Enlarge
Sort Dispositions by Department
Sort Dispositions by Department
Filter per department as well as per answered or unanswered call. Or any other type of call disposition.
Keep track of customer service metrics such as number of calls per month, number of hours on hold, or percentage of abandoned calls.
Visualize what channel customers use most.
Total Call Traffic
Optimize Call Traffic: Visualize Queue, Outgoing, and Incoming Calls with CDR Dashboards
Total Call Traffic
Optimize Call Traffic: Visualize Queue, Outgoing, and Incoming Calls with CDR Dashboards
Request a Demo
To learn more request a demo at 1-844-355-9893 or submit details below.