VoIP Features
Connect your business globally with enterprise-grade reliability, security, and coverage in the US and Canada.
How VoIP Features Help Your Business
Low Upfront Costs
Switching to VoIP has never been easier. Get a professional phone system with all the features you need, eliminate your high upfront cost, and save money in the long-run without sacrificing quality.
Choice of Devices
Employees can use any type of devices to communicate with customers and internally. Each user can have multiple phones in multiple locations, including desk and soft phones, by utilizing the Thirdlane Connect soft phone and messaging app.
Choice of Communications Channels
Your team members will be able to collaborate and communicate with customers and partners using internal text messaging, SMS, voice, and video.
Choice of Working Remotely
Meet the new way of working. With the power of the cloud, users can now easily link multiple offices and remote workers to work together, from anywhere in the world. Customize and manage your own virtual office and enjoy all the benefits of an office with none of the costs. Take your business to a whole new level with this innovative technology that you won’t find anywhere else.
Dedicated Support
EBC will setup and manage your phone system, so it is seamlessly maintained while you can focus on your core business.
Free Automatic Upgrades
With no hardware that can become obsolete, you can rest assured that you will always have the most up-to-date communication system available.
A Stronger Focus on Operational Efficiency
Easily continue workflows using the Connect App. Available on iOS, Android, Mac OS, and Windows.
Enhanced communications unifies chat, talk, voice messages, recording, channels for team meetings and web hooks to integrate external business tools. Facilitates productivity and free up agent time going back and forth to different apps. A Streamlined and enjoyable daily collaboration experience.
Please access Demo with logins credentials using Demo link.
Hundreds of Features
Features with benefits such as workforce productivity, increased sales, and customer satisfaction. Provide both your customers and staff enterprise communication experience.
Make and receive unlimited free national calls. Control cost with fixed worry free low rate.
Audio conferencing, desktop sharing and face to face conversation with Connect Apps, all in one app, to schedule and run effective meetings.
Retrieve voicemail on your office phone, or any where from a web port, or simply configure voicemail sent to your email (or multiple emails including a general inbox).
Never miss an important call. Calls can reach your office or home phones, Mobile phone, or to Connect Apps. (iOS, iMac, Windows)
Automated Attendant
An automated system for answering incoming calls and routing them based on the caller’s responses to voice prompts.
Interactive Voice Response (IVR)
This system uses recorded voice menus to prompt callers to make selections via their phone such as “press 1 for sales, 2 for support”.
Hassle Free Setup
Dedicated onboarding specialist
Our onboarding specialist is ready to take on any challenge you throw at us, and based on our experience, we can say with confidence that we will be successful. We’ve created call queues, auto attendants, business hours and more for companies of all shapes and sizes, and have mastered orchestration of all the different pieces it takes to make a successful one.
Keep your numbers
Retain the brand equity in your phone numbers by not changing them when you switch phone service providers.
